Shipping policy

1. Order Processing

Orders are typically processed within 3 business days after payment has been successfully received.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During new product releases, major promotions, holidays, or periods of unusually high order volume, processing times may be longer than usual.

You will receive a shipping confirmation email with tracking information once your order has been shipped.


2. Shipping Methods

We offer shipping options based on the destination, package size, weight, and available carriers.

Available shipping methods and shipping costs will be displayed during checkout.

Depending on the destination, shipping may be provided by carriers UPS

Other local or international delivery providers

The available shipping methods may vary by location.


3. Delivery Issues

Once an order has been handed over to the shipping carrier, delivery is handled by the carrier.

If tracking shows that your package is delayed, please contact us and we will assist you in contacting the carrier where appropriate.


4. Tracking Information

Once your order has been shipped, we will provide tracking information when tracking is available.

You can use the tracking number provided in your shipping confirmation email to check the status of your shipment.

Please allow some time for tracking information to become active after the package has been handed to the carrier.

 

5.Title and Risk of Loss

All items purchased from our website are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

Please make sure that your shipping address is complete and accurate before completing your purchase.


For more information about our shipping policies, including shipping rates, estimated delivery times, and potential delays, please contact Maple TCG at laizengming@gmail.com.

We will make reasonable efforts to provide accurate shipping information and assist customers with shipping-related questions or issues.